TicTie Calculate version 5.x only. See our How to Check Your Version article for more information. |
Info
Password Policies
- Requires at least 6 characters.
- Requires a number between 0-9.
- Requires at least 1 lowercase AND uppercase character.
- Requires a special character.
Change Password in the Online Portal
You can log in to your online account at https://admin.tictiecalculate.com OR you can be directed to your online account if you select Manage Account from the TicTie Calculate menu in Adobe®.
After logging in, follow the steps below:
- Select My Profile.
- Click Change Password.
- Enter your old password.
- Enter your new password.
- You will need to confirm the new password entered.
- Click Submit.
Request Password Reset Link
If you are unable to log in to change your password, follow the steps below:
- Navigate to https://admin.tictiecalculate.com
- Click Forgot Password?
- Enter your email
- Click Reset Password.
- This sends a link to your email address.
- The email is from noreply@tictiecalculate.com.
- If you do not see it, check your junk/spam folder.
- If you do not see it, check your junk/spam folder.
- Click the link in your email that says Reset Your TicTie Calculate Password.
- This directs you to a page to set up a new password.
- This directs you to a page to set up a new password.
- Enter your new password.
- You must confirm the new password entered.
- Click Submit.
- You are re-directed to the online account login page.
- You are re-directed to the online account login page.
Send User Password Reset
A manager on the account can send the user a password reset email.
After logging in, the manager can follow the steps below:
- Click Reset Password for the appropriate user.
- Click OK.
There is no reset password option for users who have not set up their account using their activation email.
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