What do I do when I get a message that states "Activation error: Max installs exceeded"?

When you see this message it means you have no available licenses left for activation. Maybe an employee is activating on a new computer or you had someone leave your firm.

TTC Licenses are not automatically deactivated from the end user's machine. cPaperless support staff will need to do this for you. 

  • Please submit a ticket.
  • Just let us know you need a license, or a number of licenses, on your account freed and it will be done promptly.
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